Legal

Privacy Policy

Website and Customer Data Privacy Notice

This policy explains what personal information Kwof may collect, why we collect it, and how we protect and use that information.

01

Introduction

This Privacy Policy explains how Kwof collects, uses, stores, and protects personal information when you use this website or contact us about our services.

We are committed to handling personal data in accordance with applicable data protection laws in the United Kingdom, including the UK GDPR and the Data Protection Act 2018.

02

Who We Are

Kwof provides mobile welfare unit hire, delivery, and servicing services across North West England.

For the purposes of data protection law, Kwof is the controller of the personal data described in this policy unless stated otherwise.

03

Information We Collect

We may collect personal information that you provide directly to us, including your name, company name, phone number, email address, site address or postcode, and any project details you submit when requesting a quote or making an enquiry.

We may also collect technical information such as your IP address, browser type, device information, pages visited, and approximate usage data through analytics or website logs.

04

How We Use Your Information

We use personal information to respond to enquiries, prepare quotations, arrange deliveries or servicing, manage customer relationships, provide support, and improve our website and services.

We may also use your information for record keeping, fraud prevention, legal compliance, and to establish, exercise, or defend legal claims where necessary.

05

Lawful Bases for Processing

We process personal data where it is necessary for our legitimate interests, including operating and improving our business, provided those interests are not overridden by your rights.

We may also process data where it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with a legal obligation, or where you have given consent.

06

Sharing Your Information

We may share personal information with trusted service providers, advisers, insurers, payment providers, analytics providers, and delivery or operational partners where reasonably necessary to run our business.

We may also disclose information where required by law, regulation, court order, or to protect our legal rights.

We do not sell your personal information.

07

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including to manage enquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

08

Cookies and Analytics

This website may use cookies or similar technologies to support site functionality, understand how visitors use the website, and improve performance.

Where cookies are used for analytics or non-essential functions, you should provide consent where required by law.

09

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

10

Your Rights

Subject to applicable law, you may have the right to request access to your personal data, request correction of inaccurate data, request erasure, object to or restrict certain processing, and request data portability in some circumstances.

Where processing is based on consent, you may withdraw that consent at any time, although this will not affect processing already carried out before withdrawal.

11

Third-Party Links

This website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external sites.

You should review the privacy policies of any third-party websites you visit.

12

Children's Privacy

This website and our services are not directed at children, and we do not knowingly collect personal information from children.

13

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.

Any updated version will be posted on this page with the revised policy text.

14

Contact

If you have any questions about this Privacy Policy or how your personal data is handled, please contact Kwof using the contact details provided on this website.